Privacy Policy

Effective Date: 01.01.2025

Setmood (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website setmood.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this Privacy Policy carefully. By accessing or using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1. Personal Information

We may collect personal information that you voluntarily provide to us, such as:

Name
Email address
Mailing address
Phone number
Payment information (processed securely through third-party providers)

1.2. Non-Personal Information

We may collect non-personal information about you, such as:

IP address
Browser type and version
Device type and operating system
Referring website and pages viewed

1.3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on the Site. These may include:

Session cookies (to keep you logged in)
Analytics cookies (to improve our services)
Advertising cookies (to serve relevant ads)

You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect to:

Provide and improve our services
Process transactions
Respond to inquiries and customer service requests
Personalize your experience
Send promotional communications, subject to your preferences
Comply with legal obligations

3. Disclosure of Your Information

We may share your information:

With service providers and contractors who assist us in operating the Site and providing our services
To comply with legal obligations or respond to lawful requests from public authorities
In connection with a business transfer, such as a merger or acquisition
With your consent or at your direction

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

6.1. United States

You may have the right to:

Access and correct your personal information
Opt-out of receiving promotional communications

6.2. Canada

Canadian residents may:

Withdraw consent to data processing
File complaints with the Office of the Privacy Commissioner of Canada

6.3. Australia

Australian residents have rights under the Privacy Act 1988, including:

Access to personal information
Correction of inaccurate data

6.4. United Kingdom and European Union

Under the UK GDPR and EU GDPR, you have the right to:

Access your data
Rectify inaccuracies
Erase your data (“right to be forgotten”)
Restrict or object to processing
Data portability
Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at [email protected].

7. Third-Party Websites

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have collected information from a child without parental consent, we will delete it promptly.

9. International Data Transfers

If you are accessing the Site from outside the United States, please note that your information may be transferred to, stored, and processed in the United States or other countries where our servers are located. By using the Site, you consent to such transfers.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised Privacy Policy on the Site. We encourage you to review this Privacy Policy periodically to stay informed.